Support client multilingue
<p><strong>Deliver fast, professional, and multilingual customer service with a dedicated offshore assistant.</strong></p>
<p>Our customer support specialist works full-time (160h/month) and handles incoming requests via email, chat, or phone in French, Dutch, English, or other supported languages.</p>
<ul>
<li>Responding to customer inquiries with empathy and accuracy</li>
<li>Managing orders, deliveries, returns, and complaints</li>
<li>Using your CRM, helpdesk, or e-commerce platforms</li>
<li>Creating tickets and escalating complex issues</li>
<li>Writing FAQs, response templates, and call scripts</li>
<li>Analyzing customer feedback and providing regular reports</li>
<li>Adapting to your brand’s tone and communication style</li>
<li>Availability aligned with your business hours or time zones</li>
</ul>
<p><strong>Perfect for e-commerce, SaaS, service providers, or any business aiming to offer seamless multilingual support at a competitive cost.</strong></p>
<p>Our offshore staff are trained in customer care, digital tools, and intercultural communication.</p>